Z-Mall
Upgrade your shopping game!
Your all-in-one destination for the latest fashion, must-have gadgets, and top wellness products, all curated just for you. Enjoy exclusive deals, new arrivals daily, and a seamless shopping experience right inside the Zindigi app. Shop effortlessly, discover more and get the best, all in one place.
Got Question?
We are here to help you!
What is Z-Mall?
Z-Mall is a lifestyle mini app within the Zindigi app that offers users a curated range of premium products, from fashion and tech to wellness items, launched in partnership with Planckly. You can shop directly through the Zindigi app and access exclusive deals and offers.
How do I access Z-Mall?
To access Z-Mall, simply open the Zindigi app, go to the Mini Apps section, and tap on “Z-Mall” to start shopping.
What kind of products are available on Z-Mall?
Z-Mall offers a variety of high-quality, trendy products from Planckly including:
- Fashion and apparel
- Electronics and accessories
- Home and lifestyle items
- Wellness and personal care products
- Curated gift bundles and more
Is it safe to shop through Z-Mall?
Yes! Shopping on Z-Mall is secure. All transactions are processed within the Zindigi app, using your Zindigi account or a linked payment method, ensuring a smooth and safe experience.
How do I pay for my order on Z-Mall?
Payments can be made using your Zindigi wallet or any other linked payment method. You can choose the payment option that works best for you during checkout.
Will I get order tracking and delivery updates?
Absolutely! Once you place your order, you will receive updates on your order status, including shipping and delivery information via the Zindigi app or registered email.
Are there any delivery charges?
Delivery charges may apply depending on the product, location, and any current promotions. Many items come with free or discounted shipping, especially during campaigns or special events.
Can I return or exchange items bought through Z-Mall?
Yes, returns and exchanges are possible and are subject to Planckly’s terms and conditions! Please refer to the specific return and exchange policy for each item and initiate the process through the Z-Mall interface or by contacting customer support.
Are there exclusive deals for Zindigi users?
Yes! Zindigi users enjoy exclusive discounts, flash sales, and special promotions on Z-Mall, ensuring you get the best deals.
Who can I contact for help with my order?
You can reach out to Planckly’s customer support through the Z-Mall section in the app or email us at support@planckly.com. For payment-related issues, contact Zindigi support via the app’s Help section.
Can I use Zindigi loyalty points or rewards on Z-Mall purchases?
Yes! You can use your Zindigi loyalty points and rewards on Z-Mall purchases, giving you even more ways to save while shopping.
How do I stay updated with new product launches or sales on Z-Mall?
To stay in the loop, make sure to enable notifications in the Zindigi app for exclusive updates, new arrivals, and sale alerts on Z-Mall. You can also check out the Z-Mall section regularly for the latest deals and offerings.